Templates

Templates for WhatsApp messages allow businesses to communicate more effectively with customers using WhatsApp. It is important to note that these templates are subject to WhatsApp’s review and approval processes. They are organized according to their different use cases. These are the primary categories of WhatsApp message templates:

Promotional Templates

Used for advertisements and marketing promotional messages. These are made for showing off products and services, while also making sure they do not violate anti-spamming rules.

  • Invitations to events
  • Launching new products
  • Offering discounts or special deals


Hi [Name], get 20% off on your next purchase! Use code [CODE] before [Date]. Shop now: [Link]

Shop Now

Templates for Sending Transactions

Used to send notifications and messages that are imperative to a client’s action, like the following:

  • Payment receipts
  • Order acceptance
  • Appointments
  • Shipping notifications


Hello [Name], your order #[OrderID] has been shipped and is expected to arrive on [Date]. Thank you for shopping with us!

Track Order

Feedback and Survey Templates

Used to collect customer feedback or conduct surveys.

Hi [Name], thank you for using our service! We’d love to hear your feedback. Please take a moment to rate us: [Link].

Feedback

Reminder Templates

Used to remind customers about upcoming events, payments, or deadlines.

Hello [Name], this is a friendly reminder for your appointment scheduled on [Date] at [Time]. Please reply ‘Yes’ to confirm.

Yes

OTP and Verification Templates

Used to transmit one-time passwords or verification codes for logging in and securing transactions.

Your verification code is [Code]. It is valid for 10 minutes. Please do not share this code with anyone.

Copy

Carousel Template

Product updates, special offers, general advertisements, or promotional messages 

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